Network · Runbook
RouterOS baseline hardening
The checklist we apply to every router before it carries production traffic: service pruning, admin policy, input chain, logging targets and backup schedule.
Handover library
Documentation is part of the deliverable
Every deployment ships with runbooks written for the people who will run it — not a diagram drawn once and never updated. Client documentation lives behind your portal login; the public reference below is open.
Network · Runbook
Multi-WAN failover verification
How to prove failover actually works before you need it — the test sequence, the expected timings, and what a healthy recursive route looks like under `print detail`.
Network · Reference
VLAN & addressing convention
Our standard numbering scheme for VLAN IDs, subnets and interface naming, so any engineer can read the topology from the config alone.
Billing · Operator guide
Subscriber lifecycle
Onboarding, plan change, suspension, restoration and termination — every state, what triggers it, and what the router does in response.
Billing · Operator guide
Month-end reconciliation
Closing a billing cycle: generating invoices, matching gateway settlements, handling partial payments and exporting the collection report.
PingNotify · API
REST API reference
Authentication, message templates, audience expressions, scheduling, webhook payloads and error codes — with a sandbox token for testing.
PingNotify · Setup
Android SMS gateway setup
Pairing a handset, permissions, battery-optimisation exemptions, rate limits and multi-device failover ordering.
VPN · Runbook
WireGuard peer onboarding
Generating keys, scoping allowed IPs, issuing a client profile by QR code, and revoking access cleanly when someone leaves.
Process · Checklist
Cutover & rollback checklist
What we confirm before touching a production device, the go/no-go criteria at each step, and the rollback path if a check fails.
Client access
Your project documentation lives in your portal
Runbooks, config exports, network diagrams and credentials for your specific deployment are issued at handover and kept current for the life of the engagement. Lost your access? Ask and we will reissue it.