PingSphere

Full capability list

Everything we configure, build and support

Six service lines, one team. If a project touches more than one of them — and most do — it stays under a single point of accountability.

Service 01

MikroTik Configuration

RouterOS work done to a written design. Every rule is commented, every change is exported, and you get the config file — not a black box you cannot audit.

Core

Router Setup

Initial provisioning, RouterOS hardening, user and access policy, NTP, logging, and a documented baseline export before anything else is layered on.

RB / CCR / CHR

Segmentation

VLAN

Bridge VLAN filtering done properly — tagged trunks, access ports, management VLAN isolation, and a numbering plan you can still read in two years.

802.1Q

Security

Firewall

Default-deny input chains, address lists, connection-state filtering, port-scan and brute-force protection, and RAW rules for volumetric traffic.

Filter · NAT · RAW

Multi-WAN

PCC Load Balancing

Per-connection classifier balancing across two to eight uplinks, with sticky sessions so banking and video calls do not break mid-stream.

2–8 uplinks

Resilience

Failover

Recursive routing with gateway checks and netwatch triggers. Sub-two-second cutover, tested on handover — not assumed.

<2s cutover

Security

WireGuard VPN

Modern tunnels on RouterOS v7 with clean key management and per-peer allowed-IP scoping.

RouterOS v7

Access

Hotspot

Captive portals with branded login pages, voucher generation, bandwidth profiles and RADIUS integration for guest and paid Wi-Fi.

Portal · RADIUS

Tuning

Network Optimization

Fast-path and connection-tracking review, CPU and interrupt profiling, MTU and MSS correction, and removal of rules that quietly cost throughput.

Audit + tune

Support

Troubleshooting

Packet capture, torch, traffic-flow analysis and log correlation to find the actual cause instead of rebooting and hoping.

Remote / on-site

Service 02

ISP Billing System

A subscriber ledger that the network obeys. Activation, suspension and restoration follow the invoice state automatically, so nobody has to remember.

Records

Customer Management

Subscriber profiles, service addresses, installation history, equipment assignment and support notes in one searchable record.

Unlimited records

Revenue

Online Payments

Gateway integration with automatic reconciliation, partial payment handling and a receipt trail that survives an audit.

Multi-gateway

Revenue

Invoicing

Scheduled invoice generation with proration, discounts, penalties and downloadable statements per subscriber.

Automated cycles

Catalog

Service Plans

Speed tiers mapped to queue and PPPoE profiles, so changing a plan in the portal changes the shaping on the router.

Router-linked

Comms

SMS Notifications

Due-date reminders, payment confirmations and outage advisories, delivered through PingNotify.

via PingNotify

Insight

Reports

Collection rate, aging receivables, churn, ARPU and plan mix — exportable, and accurate as of the last transaction.

CSV · PDF

Insight

Dashboard

Live operational view: subscribers online, invoices due today, payments received, and accounts pending disconnection.

Real time

Self-service

Client Portal

Subscribers check balances, download invoices, pay online and raise tickets — which removes most of the calls to your office.

Branded

Service 03

VPN Solutions

vpn.pingsphere.site (opens in a new tab)

WireGuard by default — smaller attack surface, faster handshakes, and low enough overhead that branch staff stop noticing it exists.

Protocol

WireGuard VPN

Hub-and-spoke or full-mesh designs with documented key rotation, per-peer allowed IPs and monitoring on handshake age.

ChaCha20-Poly1305

Access

Secure Remote Access

Per-user tunnels scoped to only the subnets that user needs, with revocation that takes effect immediately.

Per-user keys

Topology

Site-to-Site VPN

Always-on encrypted links between offices with routing policy, failover paths and MTU tuned to avoid fragmentation.

Always-on

Topology

Branch Connectivity

Consistent addressing across sites so POS terminals, cameras and file servers reach head office without NAT gymnastics.

Unified plan

Access

Remote Work Access

Laptop and mobile configuration profiles, QR-code onboarding, and a documented offboarding procedure.

Desktop · Mobile

Service 04

PingNotify Notification System

welcome.pingnotify.pingsphere.site (opens in a new tab)

Our own platform. Reaches subscribers before a due date becomes a disconnection — and can run through an Android SMS gateway, so no carrier contract is required.

Channel

SMS Notifications

Template-driven messages with per-recipient variables, delivery receipts and automatic retry on transient failure.

Templated

Channel

Email Notifications

Branded HTML or plain-text email over your own SMTP or a transactional provider, with bounce handling.

SMTP / API

Trigger

Due Date Reminders

Multi-stage reminder ladders — seven days out, three days out, day of, and after — each with its own message.

Multi-stage

Trigger

Payment Alerts

Instant confirmation on successful payment and a clear notice on failure, which cuts "did you receive it?" calls sharply.

Event-driven

Transport

Android SMS Gateway

Send through ordinary SIM-equipped Android handsets. Queue management, rate limiting and multi-device failover included.

No carrier contract

Integration

API Integration

A documented REST API with tokens, webhooks and a sandbox, so your existing systems can trigger notifications directly.

REST · Webhooks

Control

Scheduled Notifications

Time-zone aware scheduling with quiet hours and throttling, so a batch of ten thousand does not arrive at 3am.

Quiet hours

Service 05

Custom Software Development

Built around your process. Delivered with the source code, the database schema and documentation — because software you cannot maintain is a liability, not an asset.

Systems we have built

Each of these started as a spreadsheet that had outgrown itself. If yours is on that list, the conversation is short.

“If your business needs a custom system, we can build it.”

Scope your build
  • School Management System
  • Hotel Management
  • Inventory System
  • POS System
  • Payroll System
  • HR System
  • Appointment System
  • Booking System
  • CRM
  • Warehouse System
  • Clinic System
  • Business Automation
  • Custom Web Applications

FAQ

Questions we get before signing

Straight answers. If yours is not here, ask — we would rather resolve it now than in month three.

Do we own the configuration and the source code?
Yes. Router configuration is exported and handed to you at every milestone. Custom software is delivered with source code, database schema and deployment documentation. There is no lock-in clause that stops you taking it elsewhere.
Can you work on a network you did not build?
Frequently. We start with an audit — reading the running configuration, mapping the topology and listing what is actually deployed against what was intended. You get the audit as a written document whether or not you proceed with remediation.
What counts as a critical issue under the four-hour response target?
Anything that stops revenue or stops the business: a core router down, a billing platform that will not accept payments, a site fully offline, or a security incident in progress. Non-critical changes are scheduled within your agreed support hours.
Do you supply hardware, or do we buy it ourselves?
Either. If we supply it, the unit arrives updated, configured, labelled and covered by warranty we handle on your behalf. If you supply it, we will still stage and configure it — we just ask that it is specified before purchase, not after.
How long does a custom system take?
Typically six to twelve weeks from approved scope to production, depending on integration count. We deliver in working increments, so you see something usable well before the end date rather than waiting for a single big reveal.
How is the work scoped and quoted?
Every engagement is broken into phases with a fixed cost per phase. You approve each one before it starts and can stop after any of them. Quotations are valid for 30 days and itemise hardware separately from engineering time.
Do you work outside the Philippines?
Remote engineering, yes — RouterOS work, VPN, billing and software development are all delivered remotely as standard. On-site work is scoped separately and depends on travel logistics.

Next step

Not sure which service you actually need?

Describe the symptom. We will tell you whether it is a configuration problem, a hardware problem, or a process problem — before quoting anything.